Privacy Policy

Volare Health LLC (“Volare”, “we”, “our”, or “us”) care about your privacy. Thank you for taking the time to read our privacy policy (“Privacy Policy”). This Privacy Policy covers all Personal Information processed by our website (https://www.volarehcm.com/), and our services, including electronic and in person interactions, (collectively, “Services”). If our privacy practices for certain services differ from those explained in this Privacy Policy, we will let you know at the time we ask for or collect your information.

It is our policy to comply with all applicable privacy and data protection laws in the United States. This commitment reflects the value we place on earning and keeping the trust of our customers, business partners, and others who share their data with us.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. We may make changes to the Privacy Policy from time to time. We, therefore, encourage you to check the Privacy Policy periodically for updates.

1. What is “Personal Information”?


“Personal Information” means any information that’s about you. This information can be your name, your email address, your contact information, and anything else that tells someone something about you. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us from the Contact Us section.

2. Information We Collect

 

Through our interactions, we may collect different kinds of Personal Information about you which we have grouped together as follows:

Information You Provide Us:

  • Personal Identification Data includes your first name and last name, email address, your billing address, phone number, your home country, Internet Protocol (IP) address, age, gender, and interests, or similar identifiers.
  • Transaction Data includes your payment and transaction information such as your credit/debit card number, your first and last name, and billing address.
  • Employment Related Data
  • Communication Data includes your discussion with our customer support, other communications you send us, and your feedback that you communicate to us via email or social media.
  • Marketing Data includes names, mailing addresses, and email addresses.

 

Information Automatically Collected by Technology:

In addition, to the information you provide to us, we may automatically collect certain information about your equipment, software, and browser to provide you with an efficient and personalized experience. This information includes:

 

  • Device Data which includes the device’s hardware information, operating system, platform information, browser type, language information, and browser plugin types.
  • Website Usage Data which includes information about how you use our website and our Services.

 

Information Collected from Third Parties:

We may collect personal or anonymized information about you from third party companies that provide products and services that are used in together with our website or our Services. For example, we may collect information from social networking sites, such as Facebook including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect with the .  

 

Aggregated Data:

We may also collect, use and share aggregated data such as statistical or demographic data for any purpose (“Aggregated Data”). Aggregated Data could be derived from your Personal Information, but Aggregated Data is not considered Personal Information, as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing our websites and Services. However, if we combine or connect Aggregated Data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as Personal Information which will be used in accordance with this Privacy Policy.

We do not collect any special categories of sensitive Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data, and precise geolocation data). Nor do we collect any information about criminal convictions and offenses.

 

3. Reason for Processing Your Personal Information

 

Your Personal Information is used by us for the purpose it was collected, such as responding to your inquiry or completing your transaction for our Service. In some cases, Personal Information is required to perform certain functions. You voluntarily decide if you want to provide us with your information. You may be asked to provide your Personal Information to:

 

  • Complete a transaction with us for Services, including to process payments and refunds and to deliver Services as requested;
  • Provide you with products you request or purchase from us;
  • Plan and manage our contractual relationships with our vendors;
  • Develop and provide advertising tailored to your interest and to determine the effectiveness of our advertising;
  • Subscribe you to our Services;
  • Send you newsletters or special offers you sign up for;
  • Inform you of new features, functionality, services, products, and other promotions, if you agree to such notifications;
  • Respond to questions or comments from you;
  • Provide customer support;
  • Gather analysis or valuable information enabling us to monitor the usage of our websites;
  • Improve our website and Services;
  • Develop new products and Services;
  • Post your testimonials on our website;
  • Address legal issues, including (i) complying with our obligations to retain certain business records; (ii) establishing, exercising, or defending legal claims; (iii) complying with laws, regulations, court orders, or other legal processes; (iv) detecting and preventing fraud or intellectual property infringement claims, violations of our contracts or agreements, violations of law, or other misuses of our websites or Services; and (v) protecting our rights or property, or yours or others’ health, safety, welfare, rights, or property; and
  • Allow you to exercise your data privacy rights.

In addition, we may process your personal data for the following reasons:

 

  • To carry out our obligations and enforce our rights.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your express consent.

We may use information that is not Personal Information for any purpose. For example, we may aggregate usage data from many people in a way that does not identify any individuals to calculate the percentage of users accessing a feature on our website. Such aggregated or anonymized data will not identify you or be traced back to your Personal Information.

 

4. How we collect your Personal Information

 

We use different methods and sources to collect information from and about you including through:

  • Direct interactions. You may give us information about you by interacting with us in person or on our website, by communicating with us via email or contact us page, or by interacting with us over social media.
  • Third party or publicly available sources. We may receive information about you from third parties. The information we receive includes analytics information for improvement of our website and Services.
  • Technical and Communication Data from the following parties: We may collect information from third party providers such as social media platforms and Google Analytics. The information we may collect includes your feedback and reviews about our Services online.

5. Disclosure of Your Personal Information

We may disclose your contact information, communication information, usage information, and information from surveys to the following third parties:

  • Our corporate affiliates. Our affiliates and subsidiaries will use your information in a manner consistent with this Privacy Policy and applicable data privacy laws.
  • Any subcontractors, who may assist us to operate the website or perform the Services, such as our delivery service providers, are required to collect, use, retain, or process information in compliance with applicable data privacy laws.
  • Regulatory entities. We will disclose your information if we have a good faith belief that the disclosure is necessary to comply with any applicable law or legal process, to prevent fraud or imminent harm, to ensure the security of the websites, and to protect Volare rights.
  • Third parties for mergers. We may disclose your information in connection with mergers and reorganization. In such cases, we will take appropriate steps to protect your information.

We may also share your Personal Information with your consent or at your express request. We may share anonymized or Aggregated Data internally and with third parties for any purpose. Such information will not identify you individually.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

 

6. Cookies and Automatic Data Collection Technologies


Our website may use automatic data collection technologies to distinguish you from other website users. This helps us deliver a better and more personalized experience when you browse our website. It also allows us to improve our website by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store your preferences, so we may customize our website according to your individual interests.
  • Recognize you when you return to our website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. For information about managing browser settings to refuse cookies, see Your Rights and Choices.
  • Flash Cookies

7. Interest-based Advertising

Some content or applications on our websites, including advertisements, are served by third parties, including advertisers, ad networks, and servers, content partners, or application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Our partners may use non-cookie technologies on which browser settings that block cookies might have no effect. Your browser may not permit you to block such technologies.

For this reason, keep in mind, you can block the collection and use of information related to you by advertising companies for the purpose of serving interest-based advertising by visiting the following platforms of self-regulatory programs of which those companies are members:

  • The NAI’s opt-out platform is available here.
  • The DAA’s opt-out platform is available here.

 

8. Third Party Links


Our websites include links to other websites whose privacy policies may differ from this Privacy Policy. If you submit Personal Information to any of those sites, such information is subject to third party privacy statements. We strongly encourage you to carefully read the privacy statement of any website you visit.

9. Retention

We will retain your Personal Information as reasonably necessary for the disclosed purpose. The retention periods for each category of Personal Information, including sensitive information, vary depending on compliance with relevant laws, your request for deletion, and our retention policies. For example, we may need to retrain your Personal Information to comply with our legal or reporting obligations in accordance with the laws or to defend against claims or for internal analysis purposes (such analysis purposes are generally subject to shorter retention periods, whenever possible). Consequently, it is not possible for us to provide a definitive length of time. Our retention periods are determined by using and balancing the following criteria:

  • The volume, nature, and sensitivity of your information;
  • The potential risk of unauthorized access, use or disclosure, or misappropriation;
  • The purposes for which we process your Personal Information; and
  • The retention obligations under applicable legal requirements.

10.  Children


Our website and Services are not intended for children under 1 years of age. We will not knowingly solicit or collect Personal Information from children under 18, or the relevant minimum age under applicable local legal requirements, except as permitted under applicable law. If we learn that we have received information directly from a child under 18 without his or her parent’s or legal guardian’s consent, we will make commercially reasonable efforts to delete such information.

11.  Your Rights and Choices


Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information.

  • Accessing, Updating, and Deleting Your Information. You can contact us as set forth in the Contact Us section below to request access to, correction of, or deletion of Personal Information that you have provided to us. We may also ask you to verify your identity before we respond to your request. Depending on your request, we may not accommodate your request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy.
  • Cookies and Automatic Data Collection Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of these websites may become inaccessible or not function properly.

 

12.  Data Security


The security of your Personal Information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal Information from loss, misuse and unauthorized access, use, alteration, or disclosure. We will only retain your Personal Information for as long as reasonably necessary to fulfill the purpose of collecting it.

To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

We also require our service providers and business partners to whom we disclose the information to do the same. When you use certain types of information, for example, when you provide us with your credit card or debit card information on our website, we will encrypt the transmission of that information using industry standard secure socket layer technology (SSL). We will continue to improve our physical, electronic, and administrative safeguards. However, the Internet environment is not 100% secure, and we cannot guarantee that information we collect will never be accessed in an unauthorized way. You may request additional information about our certification by writing to info@volarehcm.com with the subject line, “Security Inquiry.”

13.  Changes To This Privacy Policy


Changes to this Privacy Policy will be posted on this site, along with information on any material changes. Volare reserves the right to update or modify this Privacy Policy at any time and without prior notice.

14.  Contact Us


If you have any questions about this Privacy Policy or our use of your Personal Information, please contact us by email at info@volarehcm.com.