Who we are

A Commitment To Excellence.

At Volare Health, we believe that everyone deserves to live a life of comfort, dignity, and fulfillment. Our compassionate team strives to offer you and your loved ones the peace of mind that their care truly does come first. We are committed to providing personalized care that not only meets medical needs but also nurtures emotional well-being. We strive to create an environment that is focused on the whole person to ensure that they are receiving the highest quality of care imaginable.

Our Values
1. Excellence in Resident Care: Consistently providing exceptional care to residents, ensuring their well-being, comfort, and safety, and going above and beyond to meet their individual needs.
2. Empathy and Compassion: Demonstrating genuine empathy and compassion towards residents and their families, showing understanding and support during challenging times.
3. Teamwork and Collaboration: Actively collaborating with fellow staff members, healthcare professionals, and support staff to create a positive and cohesive care environment for residents.
4. Customer Service (Residents and Families): Delivering exemplary customer service to residents and their families, ensuring open communication, and addressing concerns with professionalism and kindness.
5. Innovation in Resident Care: Demonstrating creative approaches to enhance resident experiences, participating in continuous learning to improve caregiving skills, and suggesting innovative ideas to enhance the quality of care.
Meet Our Team

The Faces Behind Our Success.

Meet the incredible individuals who make up our exceptional team. Their dedication to providing the highest level of service and care is what sets Volare Health apart.
Danielle Massie
Vice President of Human Resources
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Rhiannon Hunter
M.S. CCC-SLP, RAC-CT,
Chief Rehabilitation Officer
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Benjamin J. Sparks
Esq.
Chief Legal Officer
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Donald Knox
LNHA
Chief Executive Officer
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Nichole Bond
RN, MSN, LNHA
Chief Nursing Officer
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Brian Smith
Chief Financial Officer
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About
Danielle Massie

Danielle Massie is a seasoned Human Resources professional with a strong background in healthcare and a Bachelor’s degree in Criminal Justice. With over a decade of experience in the healthcare industry, including 2 years in Skilled Nursing, Danielle has spent nearly 10 years specializing in Human Resources. She holds the SHRM-CP certification, demonstrating her expertise in talent acquisition, employee relations, performance management, and compliance. Danielle’s strategic mindset and results- oriented approach make her a valuable asset in driving organizational success through effective Human Resources strategies.

About
Rhiannon Hunter

Rhiannon has been in the skilled nursing and healthcare industry for over 15 years. She has extensive expertise in federal and state program compliance, as well as maximizing reimbursement under these payers, all while ensuring optimal patient outcomes. Rhiannon’s passion for educating and empowering people with knowledge has been the driving force in the successful operations of over 95 skilled nursing facilities throughout the United States.

About
Benjamin J. Sparks

Benjamin has over 15 years of experience in healthcare both as an operator and as an attorney. He has previously served in various internal counsel roles for Signature Healthcare, Prestige Healthcare and American Health Partners. Benjamin also practiced at Frost Brown Todd focusing on business combinations, primarily in healthcare transactions. In addition to Benjamin’s legal experience, he was a licensed nursing home administrator prior to attending law school. Benjamin’s legal and operational experience makes him uniquely qualified to support the business and clinical teams. As Chief Legal Officer, Benjamin is focused on regulatory compliance, business combinations, healthcare operations, labor & employment, and corporate governance.

About
Donald Knox

Donald started in healthcare at a very young age as a state contractor for his family’s business in home health. Donald has over 12 years in healthcare with 7 years in the skilled nursing, most recently serving as a Regional Director of Operations. Donald is a Licensed Nursing Home Administrator, has a master’s in health administration and a master’s in business administration. He has demonstrated a passion for developing strong, patient-centric environments with capacity to lead all departments in collaborative efforts to achieve the highest standards of quality in service delivery. Donald directs financial planning and management to maximize revenue while ensuring patients receive the very best in quality care.

About
Nichole Bond

Nichole has been involved in the healthcare field for over 17 years in various roles. Nichole holds a Master of Science in Nursing, Nurse Executive concentration, coupled with RN and LNHA licensure, and Paralegal Certification. Nichole has been engaged in the Home Health and Hospice fields of Long-term care for 11 years, successfully managing interdisciplinary healthcare teams in over 70 homes, ensuring quality patient care is given, following state and federal regulations. Nichole’s commitment to higher level performance and standards, as Clinical Executive Director, earned Kindred Home Health and Hospice, ACHC Accreditation. For the past 6 years Nichole has focused on guiding and leading numerous skilled nursing facilities in achieving clinical and operational success. Nichole has completed this through implementation of successful scheduling models, integration of effective treatment plans, providing leadership to departments, establishing effective communication processes, managing finances and instituting policies that allow for optimal achievement in meeting SNF state and federal regulations.

About
Brian Smith

Brian has been in the long-term care industry for over 15 years with experience in skilled nursing, assisted living, independent living, long term care pharmacy, therapy, and labs. Prior to joining Volare, Brian was the VP-Finance at Synchrony Health Services, a wholly owned subsidiary of Trilogy Health Services. Synchrony provided long-term care pharmacy, mail order pharmacy, therapy, and lab services to over 200 skilled nursing facilities. Prior to Synchrony, Brian was Controller of Prestige Healthcare, and supported the growth from 17 skilled nursing facilities to 70 skilled nursing facilities in a three-year timeframe. As Chief Financial Officer, Brian is responsible for billing, accounts receivable, accounts payable, payroll, cash management, M&A, and all financials issued to stakeholders.

Testimonials
Recently, after a week-and-a-half hospital stay, my mother spent about two-and-a-half weeks here at Hillside. She was treated very well, very kindly, and very attentively. The staff were very friendly, communicative to her (and myself as her caregiver), and very good at their jobs. Our family has had nightmare rehab stories from other facilities with other family members, so we went in with a negative predisposition, but we were relieved and glad to have those expectations subverted. Highly recommended.
Zach P.
We had to make quick decisions to ensure the safety of our mother. The staff at Hearthstone made a very difficult decision much easier. Having all her care under one roof is a huge benefit, all staff we’ve needed to access from the front line (RN staff) to financial and the services team has been responsive and dependable. Knowing first hand how difficult it is to work in this environment and meet the needs and demands, I am confident with the care at this facility. When I visit I always observe engaged staff.
Dawn K.
Love the nurses and CNAS
Jamie L.
Very clean facility with friendly caring staff.
Drew M.
Nice and clean facility! Most everyone that works there is caring and compassionate.
Debora F.
My Mother was recently in here and they are wonderful. The physical therapy was great and really pushed her so she could come home soon. The aides are helpful and very sweet and the whole staff went above and beyond to make her and all of her family feel welcome anytime we went to see her.
Annette F.
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